By using our website and purchasing our products, you agree to abide by the following terms and conditions.
- Introduction
These Terms and Conditions govern your use of the Ocean Oil & Ghee Mills website and the purchase of products from us. By accessing and using our site, you agree to these terms. If you do not agree with any part of these terms, please do not use our website.
- Product Information
We strive to provide accurate descriptions of our products, including cooking oils and banaspati. However, we cannot guarantee that all information (e.g., product specifications, prices) is complete, accurate, or error-free. We reserve the right to modify or discontinue any product without notice.
- Orders and Payments
When you place an order on our website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order if we suspect fraudulent activity or if the product is unavailable. Payment for orders if processed through third-party providers, and you are responsible for any applicable taxes and fees.
- Shipping and Delivery
We will make every effort to deliver your order promptly. Delivery times may vary depending on your location and availability of the product. Shipping charges are calculated based on your order details and delivery address. Please ensure your shipping information is correct to avoid delays.
- Exchange, Returns and Refunds
If you are not satisfied with your purchase, please refer to our sales email address on how to request a return or refund or exchange. Items must be returned in their original condition and packaging. Our decision will be final in getting any Exchange, Returns and Refunds. If your claim is accepted, you need to deliver back the product at the Origin from where product was dispatched. Refunds will be issued according to the payment method used at the time of purchase.
- Intellectual Property
All content on our website, including text, images, logos, and trademarks, is the property of Ocean Oil & Ghee Mills or its licensors. You may not use or reproduce any content without our written permission undersigned by Authorized Signatory.
- Limitation of Liability
To the maximum extent permitted by law, Ocean Oil & Ghee Mills is not liable for any damages arising from the use of our website or products. This includes indirect, incidental, or consequential damages. We sell our products according to general conditions and under compliance of PSQCA standards. If someone has allergic to any product, then please consult with your doctor before using our supplies.
- Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes will be resolved in the courts of Pakistan.
- Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page. We encourage you to review these terms periodically.
- Contact Us
For any questions regarding these Terms and Conditions, please contact us.